It’s a well-known issue: online buyers have to deal with the fact that they cannot ask for help from a person face to face. "Is this bag large enough for my laptop?", "What if I buy the wrong size? Can I return the product?", "Does your shop ship to my home country? And how much does it cost?", "Is this product cruelty-free? I don’t want to buy products that have been tested on animals!"
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